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Utility Assistance

Affordable Connectivity Program

This is a US government program to provide affordable internet to low-income households. For more information or to see if you qualify check out their website at https://www.affordableconnectivity.gov/ or call 877-384-2575

Pennsylvania Public Utility Commission

Provides a variety of utility assistance programs for all different utilities such as electricity & natural gas, telephone & internet, and water. For more information visit their website at https://www.puc.pa.gov/about-the-puc/consumer-education/utility-assistance-programs/ or call 1-800-692-7380

Low Income Home Energy Assistance Program (LIHEAP)

LIHEAP provides grants of between $500 and $1,500 for assistance with heating bills. More information can be found at https://www.dhs.pa.gov/Services/Assistance/Pages/LIHEAP.aspx or by calling 1-866-857-7095

Dollar Energy

Dollar Energy provides a variety of programs for assistance with different utilities such as water, sewer, electric, and gas. Dollar Energy also works with local service providers such as Duquesne Light and People's Gas to provide resources. More information on their programs and services can be found at https://www.dollarenergy.org/need-help/pennsylvania/ or by calling 1-888-282-6816

Low-Income Household Water Assistance Program (LIHWAP)

LIHWAP provides grants of up to $2,500 for help with overdue water bills. More information can be found at https://www.dhs.pa.gov/Services/Assistance/Pages/LIHWAP.aspx or by calling 877-395-8930

Pittsburgh Water and Sewer Authority (PWSA)

PWSA provides a variety of customer service programs for assistance with water related issues. Programs include: Bill Discount Programs, Flexible Payment Plans, Arrearage Forgiveness, Hardship Grants, Winter Shutoff Moratorium, and Community Lead Response. More information about these programs can be found by calling 412-255-2457 or at https://www.pgh2o.com/residential-commercial-customers/customer-assistance-programs

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